This Privacy Policy explains how Sparshika Solutions ("we", "us") collects, uses and protects the
personal
information you provide when you use our website and purchase our products.
Information we collect
We collect information you provide directly — such as your name, email, phone number and shipping
address
when you place an order or contact us — along with order and payment details required to fulfil
your
purchase. We do not store full card numbers; online payments are processed securely by our
payment gateway
(Razorpay).
How we use your information
- To process and deliver your orders
- To send order confirmations, updates and support responses
- To improve our products and website experience
- To comply with legal and tax obligations
Data sharing
We share information only with service providers who help us operate (payment, shipping, email)
and only as
needed. We never sell your personal data.
Your rights
You may request access to, correction of, or deletion of your personal data by emailing contact@sparshika.co.in.
By accessing this website and placing an order with Sparshika Solutions, you agree to the following
terms.
Orders & pricing
All prices are listed in INR and are inclusive of applicable taxes unless stated
otherwise.
We reserve the right to correct pricing errors and to refuse or cancel any order. An order is
confirmed only
after payment is received (for prepaid orders) or the order is accepted (for Cash on Delivery).
Product information
We strive to describe our product accurately. Minor variations in images, specifications or
packaging may
occur as we improve the product.
Warranty
The device is covered by the manufacturer warranty stated on the product page. The warranty does
not cover
damage from misuse, unauthorised repair or accidents.
Limitation of liability
To the extent permitted by law, Sparshika Solutions is not liable for indirect or consequential
damages arising
from the use of our website or product.
Governing law
These terms are governed by the laws of India. Disputes are subject to the jurisdiction of the
courts of
New Delhi.
Questions about this policy or these terms? We're happy to help — email us and we'll get back
within one
business day.
contact@sparshika.co.in
